Customer Service Representative - Victoria

An excellent opportunity has become available for a professional and career minded individual that has a passion, for delivering that point of difference in Customer Service. You will be responsible for ensuring our Client’s first point of contact is a pleasurable experience, by delivering a high level of Customer Service that exceeds our Client’s expectations.

This role offers a vast exposure to many facets throughout the organisation, and plays a pivotal support role to our group of entities, through to Warehouse Management, Administrative support and delivering excellence in Customer Service. This role offers the successful candidate a broad and varied exposure to the Australian Construction Industry, at a multitude of levels. To succeed in this role, you will display an exceptional can do attitude and work ethic with a passion to deliver excellence in Customer Service and administrative support.

 

Key responsibilities will include:

  • Handling front line Customer enquiries from, product information, pricing and technical issues in a professional and prompt manner
  • Managing and processing orders
  • Manage stock levels and completing weekly stock take
  • Full Warehouse Management
  • Building Client relations with New and Existing Clientele
  • Office administration duties
  • Administrative support role to the group of entities

The ideal candidate will possess the following:

  • Well presented with strong people skills, ability to build strong rapport with Clients
  • Experience within the Building and Construction Industry (desirable)
  • Aptitude to learn new skills in product and technical information and application  
  • Valid unrestricted Driver License
  • Valid Forklift license
  • Ability to work unsupervised
  • Attention to detail / Time management and ability to priortise
  • Ability to multitask

This position provides an attractive salary package to the successful applicant.

If you are a results driven individual who would like to work in a high performance team environment and would like to join our dynamic Team, please email your application to the Human Resource Manager, hr@xypex.com.au by Friday 19 May 2017

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